Facilitation creates organisational change by empowering
individuals and teams to break the mould of restricted behaviours, to
accept the risks and benefits of applying newer and more effective
business processes and accept greater responsibility for generating
solutions to the challenges they are facing.
There are two distinct and complementary applications of
Task Facilitation - direct support
with business issue resolution using independent facilitators who
are impartial and have an objective viewpoint of the issue.
Process Facilitation - improvement
your business processes by facilitating learning from experience
your organisationor teams.
Change within your organisation is promoted most
effectively when these two applications of facilitation are combined.
This ensures learning is applied immediately to improve business processes
and resolution of key issues.
Many organisations offering facilitation skills
programmes are unclear about the distinction between task and process
facilitation and deliver products which may be well received by training
or HR professionals, but in reality lack any real impact on the
Our Facilitation Skills Programme is intended for
carefully selected persons, who have the potential to act as change
In essence, facilitation is a form of leadership.
As our business environment becomes more fast changing and complex,
there is a need for leadership to be applied more
a leadership tool particularly suited to promote faster change across
organisation with pronounced hierarchical structures and functional
Our facilitation skills programme is tailored to meet
your exact needs and delivered in house in a flexible way to accommodate
the demands on your business. Personnel who have attended the
programme will be directly supported to apply their skills, to make a
real impact on the organisation by a follow through Dynamic
Coaching process. This often involves DNA Global
consultants directly observing and supporting your change agents in
facilitation of live business issues.
Areas the facilitation skills programmes address
The subtle relationship between facilitation &
Building and developing a team or group
Methods of working with a group
The power of dynamic questioning
Timing an intervention
Dealing with avoidance and false consensus
Promoting feedback to enhance cross functional and
internal team communication and alignment
Transforming meetings into productive and focused
Implementing fast, high impact learning process
reviews in order to break a 'fire-fighting' set of habits
Accommodating the learning and behavioural style
preferences of those we are working with.